Posts under ‘cxo’

Bryan DiGiorgio selected for Pipeline entrepreneurial program

Bryan DiGiorgio is one of 10 Kansas business leaders selected to participate in the Pipeline entrepreneur fellowship program.

DiGiorgio is CEO of both CXO Global Solutions and of WorkSpace Communications, a recently launched subsidiary of CXO that offers a unified communications solutions for small and medium sized businesses.
The Pipeline program nurtures some of the most promising [...]

Looking back and looking forward: thoughts for the new year

As we begin 2010, I’m proud of the journey CXO took in 2009 – and excited about where we’re headed in the year ahead.
In late 2008, we moved into our new offices, set up our state-of-the-art Command Center, and expanded our staff. We quickly established partnerships with some great new clients, and laid the groundwork [...]

CXO Global Solutions acquires S3 Integrity

CXO Global Solutions today announced it has acquired Florida-based S3 Integrity, the developer and distributor of the WuLi Solution™, a proprietary customer self-service business process and technology. This acquisition enhances CXO’s call center services portfolio with customer self-service offerings. The agreement will be effective January 1, 2010.
Mike Tripp, CEO at S3 Integrity, will [...]

CXO offers full range of unified communications services, from strategy and design to implementation and monitoring

Last week, CXO announced that we have added unified communications to our product offerings. (Read the press release for more details).
Unified communications ties together communications applications and devices under a single platform, allowing employees to communicate with each other regardless of location. As a result, it allows for new levels of efficiency and workforce mobility. [...]

CXO launches unified communications

Exciting news at CXO Global Solutions: we’ve added unified communications to our product portfolio.
Click here to download the press release.
Unified communications together communications applications and devices under a single platform, allowing employees to communicate with each other regardless of location.
To learn more about unified communications and what it can do for your business, check [...]

CXO in the News

This week, TMCNET’s 4G Wireless Evolution website featured the news that eDiets.com has signed with CXO Global Solutions to drive enhanced customer experience and customer acquisition efforts. Click here to read the full story.
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Thoughts for the New Year

As we dive into the first working week of the New Year, I’m excited about what CXO achieved in 2008 and where we’re headed in 2009.
In late 2008, we moved into our new offices, set up our state-of-the-art Command Center, and expanded our staff. We established partnerships with some great new clients, and laid the [...]

CXO in the News

CXO got a nice mention in the Kansas City Business Journal last week, in an article letting people know about our new headquarters in Overland Park, Kansas – and highlighting our capabilities and projected growth in 2009.
http://www.bizjournals.com/kansascity/stories/2008/12/15/daily18.html/
We’re working hard to get the word out to the business community about CXO’s services. We know there are [...]

Call center crimes & misdemeanors: looking past the sales pitch

A few years ago, I was in India doing site audits to assess potential call center suppliers for the final portion of an RFP I had out. We used a structured process for auditing suppliers to assess who had the best true capabilities – as opposed to just believing what the suppliers were telling us [...]

Do you see what we see? Sharing the CXO perspective

At CXO Global Solutions, we approach customer lifecycle management and call center services from a client-side perspective. Our services include strategic consulting, statistical modeling and data analytics, integrated customer management, managed call center solutions and SaaS-based, on-demand call center technology solutions.
You can learn more about our capabilities at our website, www.cxogs.com – but as [...]