As an executive in a fast-paced industry, I’m hooked on what unified communications allows me to do. In my last post, I talked about how UC lets me use my time more efficiently and effectively. At home or on the road, I can always be there for important calls. I can give my clients the best possible service, and I can stay fully connected to my team.
Best of all, the power of true mobility extends to everyone on my team.
Mobility maximizes productivity
With Microsoft Unified Communications – which is what we use at CXO Global Solutions and what we offer to our clients – UC is software-centric, not hardware-centric. This means that any laptop an employee is using can be plugged in from home or from the road – anywhere with Internet access.
UC gives everyone on my team fully integrated communications tools wherever they go. When team members area away from the office to meet with clients or traveling to attend a conference, I am confident they will have the technology set-up and support they need to be productive.
I know that they will be able to make the most of their time between meetings and during layovers, and that UC will allow them to interact with clients and colleagues seamlessly.
Cost savings on multiple fronts
In addition to the costs savings that go hand in hand with increased productivity, here are a few more ways unified communications can reduce costs for your business:
• Software-based UC means fewer servers, resulting in reduced infrastructure and support costs
• Less equipment also translates into reduced energy consumption.
• You no longer have to pay external service every time you need a conference call set-up – and UC allows for video
• Auto-attendant is built in – you don’t have to outsource to an answering service.
Finally, true mobility opens up the opportunity for more employees to work remotely on an ongoing basis. An increasingly mobile workforce requires less office space, which can add up to big savings on facilities costs.
No matter where you look, unified communications opens the door to significant gains in productivity – and significant cost savings.
–Bryan DiGiorgio
Bryan DiGiorgio is president and CEO of CXO Global Solutions.
Related posts:
Unified communications: true mobility gives executives an edge
4 ways unified communications facilitates fast, effective collaboration
on Oct 13th, 2009 at 12:28 pm
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