CXO Global Solutions today announced it has acquired Florida-based S3 Integrity, the developer and distributor of the WuLi Solution™, a proprietary customer self-service business process and technology. This acquisition enhances CXO’s call center services portfolio with customer self-service offerings. The agreement will be effective January 1, 2010.
Mike Tripp, CEO at S3 Integrity, will join CXO as president. Tripp, who has more than 20 years experience in customer management and business process outsourcing, will be responsible for the day-to-day operations and strategy for the call center oversight and management portions of CXO.
Bryan DiGiorgio continues as CEO at CXO, driving the strategy of the parent company, as well as the operations and strategy for the non-call center lines of business.
To learn more, read the press release (PDF)

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