CXO Global Solutions today announced it has acquired Florida-based S3 Integrity, the developer and distributor of the WuLi Solution™, a proprietary customer self-service business process and technology. This acquisition enhances CXO’s call center services portfolio with customer self-service offerings. The agreement will be effective January 1, 2010.
Mike Tripp, CEO at S3 Integrity, will [...]
Posts Tagged ‘BPO’
CXO Global Solutions acquires S3 Integrity
In the News: WSJ reports that companies are selling BPO centers in India to cut costs
The recession is apparently forcing many businesses to rethink their BPO and offshoring strategy, creating an interesting about-face in a trend toward captive outsourcing in India.
In a recent article in The Wall Street Journal (“Firms Shed India Centers to Cut Costs in Recession” — June 8, 2009) Ben Worthen reports that many companies who [...]
